Leticia R. Bowen
Do³±czy³: 28 Lip 2020
Posty: 44
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 hp laptop black screen on startup windows 10 |
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The only thing worse than a blue screen of death is a black screen of death. And the only thing worse than a black screen of death is a black screen that doesn’t even throw you a bone by telling you what’s wrong. With Windows 10, this can happen. Black screens during installations, updates, or at complete random have been reported by a number of users. Sometimes, nothing at all appears on the screen. Other times, you may have a mouse and keyboard but no desktop environment.
In any case, when Windows 10 gives you a black screen and no error message, the only way to identify and resolve the issue is a good ol’ methodical troubleshooting. Let’s walk through it together.
Resolving Black Screens During or After Windows 10 Installation
Black screens are sometimes encountered when you install Windows 10 for the first time. This may happen during the Windows 10 install process or just after the Windows setup is complete. There are a few potential causes.
Probable cause: Setup is still in progress. If you have a large personal data file set that you are migrating from a previous Windows installation, the Windows 10 setup process could take several hours.
Possible solution: Observe the hard drive activity LED closely to determine if the computer is still working. If the LED is still blinking, it means setup is probably still busy working on sorting through your files and determining what to move and what to keep. This is a good sign, which means you should wait a bit more. If setup goes beyond 2 to 7 hours, then the setup may be stuck.
hp laptop black screen on startup windows 10
Probable cause: Setup is stuck. For whatever reason, the setup process is hung up on something and can’t proceed further.
Possible solution: Power down your computer completely and try again. Follow these steps:
Power down the computer completely. If it won’t shut down, hold the power button for 5 to 10 seconds until it shuts down.
Disconnect from the internet by unplugging the Ethernet cable or switching off the wireless adapter (if possible). See this post for more information on disabling LAN connections before a Windows 10 setup.
Disconnect all unnecessary peripherals from the PC. Remove external hard drives, game controllers, phone chargers—pretty much everything but the keyboard and mouse.
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